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Frequently asked questions
If you buy a Perpetual License you will get lifetime access to the version of the software you purchased the license for, including updates. However, this plan does not include future versions of the software. Should a new version be released, you would need to purchase a new plan to access it.
No. PC (Windows) licenses can only be used on PC computers and Mac licenses can only be used on Mac computers. If you move from a Mac to a Windows PC, or a Windows PC to a Mac, you will not be able to transfer and activate your license on the new computer. Please make sure you are purchasing the correct version for your operating system.
You can use the same Wondershare ID account to activate this new version of Filmora through online or offline activation.
The trial version is functionally the same as the paid version except there is a watermark in the new output files. There will be no watermark in the new output files after you purchase a license to activate the software.
You can update your Filmora software by clicking the Free Download button on our Filmora website. Click the link below to visit our Filmora website: https://filmora.wondershare.net/
Please click the link below to find more details about Filmstock effects: https://filmstock.wondershare.com/help.html?fs_channel=ws_cpc
Video Solution for Your Business
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Frequently asked questions
Absolutely. To use Filmora for company use, choose the Business Plan.
Company use includes any use by a business both internal (i.e. training, presentations, and internal communication) and external (i.e. marketing, promotions, and advertising). This also includes videos that are the product or service being offered (i.e. editing videos for paying clients).
If you do not make videos on behalf of a brand or business entity, then you can choose one of the Individual Plans. However, if you have an Individual Plan and make a commercial video (i.e. a video including paid product placement) then you will need to state in your video's description that it was made with Filmora.
If your YouTube channel is for a company or brand, you should purchase the Business Plan. If it’s not, you can choose one of the Individual Plans.
The more licenses you buy, the greater the discount. For five licenses or more, our team will give you a bespoke discount.
Multi-User Control is the ability to manage your licenses across multiple devices from one account at Filmora's user center.
Visit Filmstock.com and sign in with your Wondershare ID to download media assets. Filmora video effects will be added to the program automatically after being downloaded and other assets will be saved on your computer. You can also access Filmstock from Filmora by clicking on the icon in the top-right corner of the interface that looks like an arrow pointing downwards.
The music and sound effects in Filmora can’t be used by a company (externally and internally). However, with the Business Plan, you get access to Filmstock’s thousands of music and sounds effects which can be used for commercial purposes.
The majority of Filmstock assets (40,000+) can be used by a company, but there are a small number of Filmstock assets which can’t be used by companies. Here’s the list: Cinematic Light Pack, Digital Grain Pack, Vintage Film Pack, Movie Colors Pack, BlockBuster Blast Pack, BlockBuster Bullets Pack, BlockBuster Electricity Pack, BlockBuster Explosions Pack, Blood Bursts Pack, Blood Splatter Pack, Clouds Pack, Rain Pack, Smoke Vol 1 Pack, Snow Pack, BlockBuster Destruction Pack, BlockBuster Lasers Pack, BlockBuster Large Scale Pack, BlockBuster Meteors Pack, Big Gunshots Pack, Front Gunshots Pack, Bullet Hits Pack, Rifle Shots Pack, Bullet Pass Pack, Small Gunshots Pack, Suppressed Gunshots Pack, Explosion Vol2 Pack, Shockwave Pack, Fire Pack, Smoke Vol2 Pack, Massive Explosion Pack, Smoke Wisps Pack.