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Frequently Asked Questions
What is the Perpetual License?
A perpetual Filmora license allows you to use a specific version of Filmora continually with payment of a single fee. Therefore, the plan does not include future versions of Filmora. You may need to pay an additional lower-cost fee to resubscribe for support and upgrades.
What is the difference between update and upgrade?
An upgrade is a less frequent, more drastic change to Filmora you are currently using, like Filmora 11 to Filmora 12. On the other hand, a Filmora update can be more frequent, fix little bugs or make minor tweaks, and is often used to repair the product. Perpetual plans include all updates to the current major version but don’t include upgrades to future major versions, whereas subscription plans include all updates and upgrades during the subscription period.
Is one license good for both Mac and PC (Windows)?
Unfortunately not. You’d have to buy both versions. For example, if you own a laptop running Windows and a desktop computer running macOS, you will need to buy one Windows license and one Mac license. However, a cross-platform subscription allows you to connect up to six different devices, of any platform, at any one time for no extra cost.
How can I activate my Filmora?
If you run Filmora for the first time, you will be prompted to activate it. Log in with your Wondershare ID account to activate the new version of Filmora online.
Limitations of the trial version
The only limitation of the free trial version is that your output files have watermarks.
How do I update my current Filmora to Wondershare Filmora 13?
You can update Filmora by clicking the Free Download button on Filmora official website.
What is a subscription plan?
With a subscription license, instead of making a one-time purchase, you pay a monthly or yearly fee to use Filmora. It is an ongoing subscription during the period. The cost of maintenance, upgrades (like Filmora 13 release), and renewals is included in the subscription -no extra fees added.
What are the differences between the cross-platform and the business plan?
It is important to note that the cross-platform license is a single-user license that used by one individual. It is not allowed, lawfully, to be redistributed or used by multiple people. The cross-platform license can be used across 6 devices (Windows PC, Mac, Android Phone, iPhone, iPad, Android tablet). Using Filmora on multiple devices simultaneously is possible as follows:
- Computers: There is only one login per PC or Mac
- Android phones: unlimited
- iPhones: one at a time only
- Tablets: one at a time only