I like that team Filmora updates the software frequently and making new improvements. Customer service is very friendly. I worked in a e-commerce company before and I know if you haven't got a reply for the customer service it's probably because they're busy helping other customers, so have patience guys :) I believe they work very hard.

After reading many reviews online I purchased CyberLink PowerDirector (2 upgades), the program is okay, but no production value for me. Always trying to figure out where the command was located to get something done. Then came Magix Pro Premium, in fact it was very recent I got that, same problem as the CyberLink PowerDirector, just hard to use and never got anything done. Needless to say I just gave up on video editing. I knew what I wanted to do, but it just proved to be very difficult. I purchased Filmora9 and within 2 days and a couple of instructional videos I could do anything I wanted. I was simply amazed at how easy it was to use. In fact I used it without even reading anything. I have started several projects with old footage and photos I have saved over the years and am just playing with it and having a lot of FUN. I got the special that was being advertised with the filmstocks included for 3 months. Also I have not had even one computer freeze (Win 10), everything has ran great! I may get the Filmora Pro version down the road, but for now I am very satisfied with my purchase.

very best app for newbie youtuber

Wonderful apps

You can try to e-mail or begin a chat, but their is no person behind. So if you need extra attention, or can't find the subject of your question, you will go into a computerloop customerservice... you wouldnt get a real person to help you and figure it out. The software of Filmore9 is good.

THANK YOU FOR BRINGING THAT OPTION BACK. YOU ARE A REAL LIFE SAVER. I DIDN'T KNOW WHAT TO DO WHEN YALL TOOK IT OFF THE SOFTWARE. BUT I VERY HAPPY THAT I CAN CONTINUE MY JOURNEY EDITING WITHOUT DEALING WITH LAGGING ERRORS. KEEP UP THE GOOD WORK AND PLEASE DONT TAKE THE RENDERING OPTION AWAY AGAIN

very nice

GOOD

GOOD

Great software and support!