Frequently Ask Questions

• for Windows
• for Mac

Installation & Activation

1. What should I do if I fail to install the program?

   If you fail to install the Filmora screen on your computer, firstly please click here to check whether your computer is compatible with the software. Secondly please double check the network. If the network is fine and your computer is compatible with the software, please click here to download the full installer.

2. What is the difference between the trial version and full version?

   Please note that the watermark added to the output video is the only limit of the trial version.

3. What can I do to remove the watermark added by filmora screen?

   Please follow below instructions to remove the watermark.

   Select Register and enter the registration info, press Register to activate the program to full version.

   

   Select Open project or Open recent under File, it will pop up a window, please locate the .wsfproj from your computer and press Open to import the project.

   

   Lastly press Export button, select a video format to export the project. The watermark will be removed after conversion.

   Tips: If you have not saved your work as a project (.wsfproj) or if you have exported the project to a video in trial version, there is not a way to remove the watermark. So ensure to retain your projects so you can reproduce them once you purchase Filmora screen.

4. Can I install filmora screen on PC with 32 bit OS?

   Currently it requires Win 7, 64 bit or above to install the program. Please check the details about the program specification from below website. https://filmora.wondershare.net/screen-recorder-tech-spec.html